Set your child on
the journey to QuickStudy

If you have any concerns about your tutor or your child's lessons, please contact our Student Support team through WhatsApp. We'll listen to your feedback, investigate the matter, and work with you to find a suitable solution.

If your child has trouble accessing or joining a lesson, please contact our support team through WhatsApp as soon as possible. We'll help resolve the issue promptly and, where appropriate, arrange an alternative lesson time.

For any questions regarding invoices, payments, subscriptions, or refunds, please contact on our Whatsapp number from contacts section. We'll be happy to assist you with any payment-related enquiries.

To ensure student safety and maintain professional communication, all communication outside lesson hours should be made through the QuickStudy app where you will find your personalised chat box. Tutors may respond to academic queries where appropriate, but response times may vary. Outside this no further communication channels strictly prohibited.

No. For safeguarding and privacy reasons, students and tutors should not communicate through personal phone numbers, social media, or private messaging apps. All communication should take place through QuickStudy's approved channels.

We value your feedback and are committed to continually improving our service. You can share feedback or submit a complaint by contacting our support team via email or Whatsapp. Every concern is reviewed carefully, and we'll respond as quickly as possible with an appropriate resolution.